Subprocessors

Management and per-tenant VPS hosting

Private network access between management and tenant environments

DNS, edge delivery, and perimeter protection for public web surfaces

Subscriptions, checkout, invoicing, and payment events

Transactional email and operational notifications

Encrypted off-site database backups

Dead-man monitoring for scheduled backup jobs

Managed AI model inference when a customer selects Anthropic models

Managed credits only; BYOK customers have the direct provider relationship.

Managed AI model inference when a customer selects OpenAI models

Managed credits only; BYOK customers have the direct provider relationship.

Managed text, multimodal, and video model inference

Managed credits only; BYOK customers have the direct provider relationship.

Managed Qwen model inference through the DashScope US endpoint

Managed model routing gateway, including selected downstream models

OpenRouter may route requests to downstream model providers; their terms and locations can also apply.

Managed AI model inference when a customer selects DeepSeek models

Managed AI model inference when a customer selects Kimi models

Managed AI model inference when a customer selects MiMo models

Managed AI model inference when a customer selects MiniMax models

Managed AI model inference when a customer selects Meta models

Managed AI model inference when a customer selects xAI models

Managed AI model inference when a customer selects GLM models

Managed AI model inference when a customer selects Stepfun models

Customer-configured messaging channels for agent conversations

Only applies when a customer connects the relevant channel. Other connected channel providers may have their own terms.